1. Definitions and Interpretation
In this terms and conditions document, the following words and phrases carry the meanings stated below, unless the context requires otherwise:
- "Platform" means the cinta88.one website together with all services, games and functions available on it.
- "Member" means any individual who has registered and holds an active account on the cinta88 platform.
- "Account" means the personal account created by a member to access the platform's services.
- "Bonus" means any free funds, promotional credits or other benefits granted to a member subject to wagering requirements.
- "Wagering Requirement" means the total amount that must be wagered before bonus funds can be converted into withdrawable cash.
- "Cash" means the account balance not subject to any wagering requirements and available for withdrawal.
- "Payment Method" means Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies supported by the platform.
2. Eligibility and Account Registration
Use of the cinta88 platform is limited to individuals who meet all of the following eligibility criteria:
- You are 21 years of age or older on the date of registration.
- You are registering on your own behalf and not on behalf of another person.
- You may only hold one account. Registering multiple accounts by the same individual is a violation of these terms.
- You are not under a self-exclusion status or have been excluded from gambling services.
- The information you provide during registration is true, accurate and current.
cinta88 reserves the right to request identity verification at any time. Failure to provide the required documents within the specified period may result in account suspension or closure. Documents that may be requested include a copy of your identity card (MyKad), proof of address, or information relating to the payment method used.
Each member is fully responsible for ensuring that participation in online gambling activities is lawful in the jurisdiction where they are located. cinta88 does not provide legal advice in this regard.
3. Deposits and Withdrawals
The cinta88 platform supports a range of payment methods to make it easy and safe for members in Malaysia to manage their funds.
Payment methods accepted by cinta88 are Touch 'n Go eWallet, DuitNow, online banking via FPX (including major local banks), ShopeePay, and cryptocurrencies USDT, BTC and ETH.
- All deposits are processed instantly or within a short time depending on the method chosen.
- Withdrawals are processed within 1 hour after the request is submitted and all security checks are completed.
- Withdrawals may only be made to the same payment method used for the deposit, subject to current review policies.
- cinta88 does not charge any processing fees for standard deposits or withdrawals.
- For accounts that have not been fully verified, withdrawal limits may apply until the identity verification process is complete.
Any attempt at fraud, money laundering or use of unauthorised third-party payment methods may result in account closure and forfeiture of the balance.
4. Bonuses and Promotional Offers
cinta88 offers a range of promotional offers for new and existing members. All bonuses are subject to specified wagering requirements and must be met in full before funds can be withdrawn.
Welcome Bonus: New members are eligible for a 200% welcome bonus on their first deposit up to a maximum of RM1,000. The wagering requirement is 20 times the bonus amount received.
Calculation example:
- Deposit RM100 → Bonus RM200 → Account balance RM300 → Wagering required: RM200 × 20 = RM4,000
- Deposit RM1,200 → Bonus RM1,000 → Account balance RM2,200 → Wagering required: RM1,000 × 20 = RM20,000
cinta88 also offers a VIP programme for loyal members with four tiers: Bronze, Silver, Gold and Platinum. Each tier provides different weekly cashback benefits — from up to 0.2% at the Bronze tier to up to 0.8% at the Platinum tier. Progression to higher VIP tiers depends on a member's level of activity and loyalty.
cinta88 reserves the right to change, suspend or end any promotional offer at any time without prior notice. Members are encouraged to check the current terms of each promotion before taking part.
5. Game Rules
The cinta88 platform offers a range of game categories including online slots, live casino, sports betting, esports betting and Sic Bo. Each game category is subject to specific rules published in the platform's help section.
- Game results are final and cannot be disputed once a round is complete, unless a provable technical error has occurred.
- In the event of a technical error, all affected bets and winnings will be voided and funds returned to the member's account.
- The use of automated software, bots or any tools designed to exploit the system is strictly prohibited.
- Activity deemed to be fraudulent, including collusion between players to manipulate results, may result in immediate account closure.
- The minimum and maximum bet limits for each game are as displayed in the relevant game interface.
6. Member Responsibilities
As a cinta88 member, you agree to comply with all of the following responsibilities throughout your membership:
- Keep your login information confidential and do not share your password with any other party.
- Notify the cinta88 support team immediately if you suspect your account has been accessed without your authorisation.
- Use the platform for entertainment purposes only and do not rely on it as a primary source of income.
- Ensure that funds used for gambling activities come from a legitimate source.
- Respect other members and platform staff, and do not engage in any communication that is harassing, harmful or unlawful.
7. Account Termination and Suspension
cinta88 reserves the right to suspend or close any member's account for the following reasons without prior notice:
- Violation of any provision in these terms and conditions.
- Suspicion or evidence of fraud, money laundering, or illegal activity.
- Registration of multiple accounts by the same individual.
- Failure to provide requested identity verification documents.
- Use of software or methods designed to gain an unfair advantage.
Members who wish to voluntarily close their account may contact cinta88 customer service via live chat or email. Any valid cash balance will be returned after a security review is completed, subject to applicable conditions.
8. Privacy Policy and Data Protection
cinta88 is committed to protecting members' personal information. All data collected during registration and use of the platform is managed in accordance with a separate Privacy Policy. For full details regarding the collection, use, and protection of your personal data, please refer to our Privacy Policy.
Member data will not be sold or shared with third parties for marketing purposes without the member's explicit consent, unless required by law or a relevant authority.
9. Limitation of Liability
To the extent permitted by applicable law, cinta88 is not liable for any loss or damage arising from:
- Service disruptions due to system maintenance, technical failures, or events beyond our control.
- Financial losses resulting from betting or investment decisions made by the member.
- Unauthorised access to a member's account due to the member's own negligence in safeguarding their login credentials.
- Indirect, incidental, or consequential losses arising from use of the platform.
10. Amendment of Terms
cinta88 reserves the right to modify, amend, or replace any part of these terms and conditions at any time. Any amendments will take effect immediately upon publication on the platform, unless a different effective date is stated.
Members are encouraged to review these terms and conditions periodically. Continued use of the platform after any amendment is published will be considered acceptance of the amended terms.
In the event of any conflict or inconsistency between the Malay and English versions of this document, the Malay version shall prevail.